Hotlines

Service hotlines

Do you have any questions or do you need help? Then give us a call. We’ll be pleased to help you.

  • Service hotline
Mon to Fri: 8 am to 6 pm +49 69 136 - 80 527 (english)
- 263 60 (german)
  • MultiCash service hotline
Mon to Thu: 8 am to 6 pm, Fri: 8 am to 5 pm +49 69 136 260 03
  • Corporate Card Service hotline
Daily around the clock +49 69 5050 2785
  • Point-of-Sale service hotline
Mon to Fri: 7.30 am to 8.30 op, Sat: 8 am to 4.30 pm +49 69 5050 2787
  • Web Point-of-Sale service hotline
Mon to Fri: 7.30 am to 8.30 op, Sat: 8 am to 4.30 pm +49 69 5050 2784

Emergency hotlines

  • Cancellation hotline Corporate Banking portal
Daily around the clock +49 69 5050 2786
  • Card cancellation service Corporate Card
Daily around the clock +49 69 665 71 333
  • Emergency hotline for card insurance Corporate Card
Daily around the clock +49 89 624 245 63

Information hotline

  • HBCI/StarMoney hotline
Daily around the clock +49 69 9866 0022