Our Contacts

Your contact person in Beijing

Bruce Shi

+86 10 8567 6888

Commerzbank AG Beijing Branch, Suite 2602, C Tower Beijing Yintai Centre, No.2 Jianguomenwai Street Chaoyang District Beijing 100022/P.R. China

Your contact person in Shanghai

Tony Zhang

+86 21 5836 6666

Commerzbank AG Shanghai Branch, 37F, Shanghai World Financial Center, 100 Century Avenue, Shanghai 200120/P.R. China

Your contact person in Hong Kong

Volkhardt Kruse

+852 39880818

Commerzbank AG Hong Kong Branch, 15th Floor, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Service Hotline and Technical Support

Global Payment Plus (GPP)

Client Service Asia
+86 2138559779

Fax
+86 2168775069

German Technical Service Hotline

+49 69 13680527

Monday to Friday 8:00-18:00 (Central European Time)

All external bank confirmation would be processed by GM-F Internal Control Team and centralized in Commerzbank Shanghai Branch.

Qualified in-person confirmation would be accepted and would be replied by mail . Any request about in-person confirmation, please contact us for details before coming.

Contact Information:

Shanghai Branch Business Clients

Yunchen Yan

+86 21 3855 9730

Commerzbank AG Shanghai Branch, 37F, Shanghai World Financial Center, 100 Century Avenue, Shanghai 200120/P.R. China

Beijing Branch Business Clients

Jasmine Zhang

+86 21 3855 9711

Commerzbank AG Shanghai Branch, 37F, Shanghai World Financial Center, 100 Century Avenue, Shanghai 200120/P.R. China